Tennessee AHEAD

 UT Knoxville has a new position currently being advertised.  Please see below for the details,  or visit https://hr.utk.edu/staff-positions

Assistant Accommodations Coordinator, Student Disability Services

Pay Grade 38
Reporting to the Accommodations Coordinator, this position engages students with disabilities in an interactive process to develop accommodation plans. The Assistant Accommodations Coordinator also provides support for an active caseload of students, refers students to appropriate campus resources, and provides education and training to campus and community partners.

Program Delivery & Support
: Serves as the coordinator and point of contact for a caseload of students who are registered with SDS; Engages students in an interactive process to develop accommodation plans; Assesses student accommodation requests, reviews documentation from medical, psychological, and educational professionals, and utilizes professional judgment to determine appropriate accommodations; Creates a welcoming environment, and strives to make students feel comfortable with requesting accommodations; Provides students with information about additional campus services; Documents interactions with, and about, students in the database management system; Collaborates with all functional areas of SDS to assist with the provision of accommodations.

 Training: Communicates with prospective students and their families about the process for registering with SDS; Provides information to students about how to request accommodations; Serves as a resource to instructors, staff, and students on disability issues; Consults with instructors and answer their queries about how to provide accommodations in their courses; Responds to student questions and concerns about utilizing SDS processes and receiving accommodations; Develops and presents training and educational programs to instructors, students, staff, and community groups about SDS, providing accommodations, and serving students with disabilities.

Education: Master's Degree in College Student Personnel, Social Work, Higher Education Administration or related field by time of appointment (May 2018).

Experience: One year of experience working with students in a higher education setting or working with individuals with disabilities.

Knowledge, Skills and Abilities:  Ability to make students feel welcome as they discuss the impact of their disability and their accommodation needs; Ability to prioritize competing demands in a student-centered and high-intensity work environment; Ability to maintain confidentiality in compliance with FERPA; Ability to advocate for equitable educational opportunities; Ability to clearly communicate policies and procedures to various constituents; Ability to analyze complex, sensitive, and difficult situations and make effective decisions; Ability to establish and maintain cooperative working relationships with diverse individuals; Ability to present information clearly and concisely to individuals and groups; Microsoft Office skills including Excel, Outlook, and PowerPoint.

Experience:  Experience evaluating medical, psychological, and educational documentation
Knowledge, Skills and Abilities:  Ability to evaluate medical, psychological, and educational documentation to identify diagnoses, functional limitations, and needed accommodations; Working knowledge of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and the Fair Housing Act.


News and Updates

Alternative Media Specialist – Disability Services - 17000001SX 

Administrative Support 
Primary Location
Student Disability Services 
Campus/Institute  Knoxville

Regular Full-time, Pay Grade 37
Salary commensurate with education, experience and other qualifications.  Comprehensive University benefits package.
The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. As a land-grant University, it is committed to excellence in learning, scholarship, and engagement with society. In all its activities, the University aims to advance the frontiers of human knowledge and enrich and elevate society. The University welcomes and honors people of all races, genders, creeds, cultures, and sexual orientations, and values intellectual curiosity, pursuit of knowledge, and academic freedom and integrity. The University intends that its graduates will promote the values and institutions of representative democracy and be prepared to lead lives of personal integrity and civic responsibility. 

Position Summary: 
Under the general direction of the Director, this position performs technical and administrative functions to provide access to instructional materials, including but not limited to books, articles, audio/visual materials, websites, email, mobile applications, and presentations in accordance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA), and other university, state, and federal policies, procedures, or mandates. Oversees and coordinates acquisition of materials, employee schedules and duties, and collaborates with faculty in providing alternative media to students with disability-related accommodations. 

Duties and Responsibilities: 
• Utilizes expertise and knowledge to determine appropriate alternative format materials for students with disabilities 
• Obtains and/or converts appropriate instructional material into alternative format, ensuring timely delivery of requests 
• Works collaboratively with vendors and university libraries to seek alternative format materials 
• Recruits, hires, trains, and manages student and temporary employees, ensuring high quality, efficient, and standardized service delivery 
• Manages the alternative media database 
• Engages students in an interactive process to develop accommodation plans 
• Researches and evaluates new technologies to maintain the highest level of production and accessibility for students 
• Train students on use of software needed to access alternative format materials 
• Provides instruction to faculty, staff, and students through one-on-one training sessions or workshops 
• Perform as subject matter expert in alternative format and digital technology for Student Disability Services 
• Assists with the maintenance of software, hardware, websites, mobile applications, database management, etc. 
• Collects statistics to report semester and annual data for the department 
• Conducts purposeful and intentional assessment of alternative media services and proposes implementation plans for improved and enhanced service delivery.

 Minimum Qualifications: 
• Associate's degree and 2 years of experience in related field 
• Proficient computer skills 
• Knowledge of document conversion software 
• Ability to manage people and priorities effectively and efficiently 
• Ability to develop and present training materials about technology and alternative media 
• Ability to communicate effectively and professionally with constituents 
• Ability to maintain and present accurate records, reports, and statistical data 
• Ability to research, propose, and implement new technologies and procedures 
• Ability to maintain confidentiality in compliance with FERPA 
Preferred Qualifications: 
• Bachelor’s degree and 1 year of experience in related field. 
• Knowledge of ADA and provision of disability-related accommodation 
• Advanced computer software skills 
• Knowledge of and ability to apply WCAG 2.0 standards. 

* Only applicants who apply with a tailored cover letter and resume specific to this position will be considered.

Director, Student Disability Services - 180000006X Description
Director, Student Disability Services
Pay Grade 45
The Division of Student Life at the University of Tennessee, Knoxville invites applications and nominations for the position of Director of Student Disability Services.

The University: The University of Tennessee, Knoxville is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling approximately 27,000 students, the campus is located in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement.

The Division: The Division of Student Life is comprised of over 400 staff that serve students through 16 departments and function areas. The Division seeks candidates willing to engage, challenge and support students through intentional programs and services.

The position reports to the Assistant Vice Chancellor for Student Life, and is responsible for day to day management of all departmental operations. Duties include providing strategic leadership; drafting policies and procedures for the provision of appropriate accommodations to students in accordance with federal, state, and local laws; fiscal management including developing and monitoring all departmental budget accounts; supervise 19 full-time staff, several temporary employees, as well as student employees; develop and implement trainings for students, faculty and staff; develop, implement, and report assessment initiatives; and establish and maintain strategic partnerships with key campus and community stakeholders.

Required Qualifications:
A Master’s degree in higher education administration, counseling psychology, college student personnel, or other fields related to the delivery of services to a university student population. Supervisory and managerial experience within higher education environment; 3-5 years’ experience working with students with disabilities in a higher education setting; extensive knowledge of Section 504 of the Rehabilitation Act of 1973, Section 508 of the Americans with Disabilities Act (ADA) of 1990, the Family Educational Rights and Privacy Act (FERPA) and other appropriate laws pertaining to higher education and disability.

Preferred Qualifications:
Strong verbal and written communication skills; commitment to the educational development of students; demonstrated organizational skills; experience working effectively with a diverse student population; and experience with relevant technologies.

Salary: Commensurate with experience and other qualifications.

Application Process: A review of all applications will begin in February and will continue until the position is filled.  For consideration, all applicants MUST submit a letter of interest, resume, and the names, addresses and phone numbers of three references.


Job Title     Associate Director
Department     Disability Services - 50750
Pay Grade     10
Job Category     Administrative

Open Date 02/06/2018

Close Date 03/06/2018

Job Summary     
Responsible to the Director as the senior professional responsible for coordinating and directing all functions related to student services in compliance with federal and state disability laws, i.e., conducting intakes, reviewing documentation of disability; determining reasonable and appropriate accommodations for students with disabilities; providing direct service to self-identified students based on disability; providing support to students and faculty designed to facilitate program and facility access; providing faculty with Faculty Accommodation Forms and consultation for accommodating students in the classroom; collaborating with faculty to develop accessible course materials; maintaining confidential files on students with self-identified disabilities; assisting with supervision of daily office administrative functions; acting as the Director in his/her absence; and performing other duties as assigned.

Knowledge, Skills and Abilities     
Knowledge of ADA and Section 504 and related standards; knowledge of psycho-social dynamics of disabilities; knowledge of physical, medical, psychological, sensory, and learning disabilities; knowledge of reasonable accommodations for specific disabilities; knowledge of counseling and advising techniques; and knowledge of adaptive equipment and technology; knowledge of psychological diagnostics; knowledge of tutorial, remedial and learning style process techniques; knowledge of service delivery systems for persons with disabilities; ability to effectively communicate with students and staff; and ability to provide guidance to students with disabilities.

Required Qualifications     
M.A., M.S. or other graduate degree by May 2018.

Preferred Qualifications     
Two or more years experience working with persons with disabilities and/or students in higher education or other relevant environment. Experience in interpreting and applying Section 504 and the ADA in a higher education setting.